a BoonEx company
Frequently Asked Questions
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Installation QuestionsDo you offer free installation of your personals software? Is it possible for me to install the personals software on my own dating website? Would it be difficult to integrate the dating scripts with our credit card processing provider? Is there a merchant gateway already setup in the personals software? Administration QuestionsCan we customize the dating scripts to add colors, text, and pictures? Do I have to verify every new member profile manually? Can i have my staff approve profiles? What's the maximum number of files (members' profiles) that can be handled by the dating scripts you offer? Member QuestionsHow many photographs can a user submit? Can I offer completely free membership for all? Does your personals script preserve members' privacy? Technical QuestionsDo I also get the code when I buy your personals software? What are the technical requirements for aeDating personals software? How soon can I download the dating scripts after I purchase it? Can the dating scripts sit on a shared hosting or do they have to reside on a dedicated server? Which languages are supported by your dating scripts? By what means do you provide support? Other QuestionsWhen you upgrade the personals software, do I get free upgrades for my own dating site also? What are your payment terms, and how do I order? Is the fee one time? Do you offer free dating software? What are the aeDating 4.1 IQ license limitations? Are USERPLANE apps included into $690 package? Can I buy aeDating now and USERPLANE apps later? Will the cost for USERPLANE apps be the same? Do you provide Speed Dating Software? Installation QuestionsDo you offer free installation of your personals software? Yes, of course! We'll handle that process for you. Just answer a few questions about your dating site, and we'll setup everything plus email you your license number. Keep in mind that all our packages also include lifetime tech support and free lifetime version upgrades. Is it possible for me to install the personals software on my own dating website?Sure! We'll send you the necessary documentation so you can install the personals software on your own. Feel free to contact our technical support department if you have questions. Would it be possible to integrate the dating scripts with our credit card processing provider?Yes, with most credit card processing providers this is possible. We've done it with several merchant gateways with great success. Such type of integration is a modification and will require additional cost and time. Feel free to contact us for a free quote. See also next question for more information. Is there a merchant gateway already setup in the personals software?Yes, the personals software is setup with the following payment providers: old 2checkout (under 200000), PayPal, NETBilling, Authorize.net, CCBill, Tranzilla, GestPay, Yaskifo, PayMate, WorldPay and PaySystems. You'll need to open accounts with one of them in order to use their system. Other payment processing companies may also be used, but should be preliminary integrated, which is a custom modification service, provided for a separate fee. Also note that by default aeDating Internet Dating Service Software can be integrated with only one payment processor. Integration of more than one payment processor at a time can be done for additional fee.
Administration QuestionsCan we customize the dating scripts to add colors, text, and pictures? Sure you can! In fact, it is what you should definitely do first. You'll love how simple it is to make changes. You only have to modify one text file and one design file. We also offer integration services of your custom graphics and layout design. Do I have to verify every new member profile manually?By default, the personals software is setup so you have to verify every member manually. If you want, you can change that setting to "automatic verification" then just look at your members' database from time to time. Can i have my staff approve profiles?Sure, aeDating comes with moderators feature where you as admin can create inividual accounts for your staff members. From this account that can approve new profiles and change profile status. What's the maximum number of files (members' profiles) that can be handled by the dating scripts you offer?We tested it by artificially running 8,000,000 profiles with photos, and it worked fine. In practice, the dating site software is currently handling over 30,000 profiles of active members on one site.
Member QuestionsHow many photographs can a user submit? As many as you'll allow them to submit (this will require hardcoding though). The number of photos can be modified in the admin panel of the matchmaking software (from 0 to unlimited) to suit your own dating site's needs. By default however maximum amount can be changed up to 10 photos Can I offer completely free membership for all?Yes, you can turn "free dating site" mode on and all your members will be able to use all services absolutely free. This can be turned off anytime, so it's a great tool to promote your site on early stages. Does your personals script preserve members' privacy?Yes, of course. If you wan to run an anonymous dating website, you can just switch to "anonymous dating site" mode and all your members will communicate through your site anonymously.
Technical QuestionsDo I also get the code when I buy your personals software? Yes, you get non-encrypted, open-source code which you can modify as you wish to fit your own dating website according to our License Agreement. What are the technical requirements for aeDating personals software?aeDating requires at least 10Mb of space and 200K of MySQL DB space for installation. Your host must have any Linux/Unix (RedHat, Debian, FreeBSD, Mandrake, etc.) or Windows OS, Apache Web Server, PHP 4.1 and higher (Apache and CGI modules), MySQL 4.1 and higher, ImageMagick (for photos upload), SOX (for audio upload), SendMail or Postfix, Cron (Shell access (SSH) or other access to setting Cron Jobs required). Otherwise we will not be able to install aeDating properly. How soon can I download the dating scripts after I purchase it?As soon as your payment is verified and you provide all required registration information, you can download package along with all manuals and request installation procedure (unless you choose to install aeDating yourself). Can the dating scripts sit on a shared hosting or do they have to reside on a dedicated server?The software can be used on a shared or dedicated hosting account. You can start with a small shared account and upgrade when your site grows. We recommend HostForWeb as a cheap, fast, and reliable hosting for a site powered by aeDating. Which languages are supported by your dating scripts?The software supports as many languages as you need - all you need is to translate one file and upload it to your server in order to make it support another language. By default, it has only an English-language file. Alternatively, you can contact other clients of aeDating via public forum and get language file in your own language. By what means do you provide support?We provide support via support forum private support forum and email. Private support forum is powered by forum script, but we tweaked it so that nobody can see your messages or even your domain name - only you and our techs. You may post your technical and general questions there. It is also good because nobody will lose correspondence and old information.
Other QuestionsWhen you upgrade the personals software, do I get free upgrades for my own dating site also? Absolutely... for life! You can always download latest version and patches for free via your customer account and apply them to your dating site. Alternatively, you can ask AEwebworks to upgrade your version for you for additional cost. What are your payment terms, and how do I order?Full payment should be made prior to the dating scripts being installed. We accept credit cards, wire transfers, and Western Union transfers. Just use our buyer's form to place your order. Complete the information, and we'll send you a payment request letter with further instructions or with a link to secure online payment form via 2checkout.com. It takes a few hours to process and verify the payment. Is the fee one time?Yes. And once you buy a license, you have the right to free lifetime version personals software upgrades of the entire package or separate modules. Do you offer free dating software?AEwebworks Dating Software Development does not offer free dating software. We offer only aeDating for 690$. However, our owner company BoonEx Group offers free web community software - Dolphin. This software can be utilized as a community with focus on dating. What are the aeDating 4.1 IQ license limitations?aeDating 4.1 IQ software license is per one site/domain only. You have to buy additional license for each new site. License is not time-limited and includes free lifetime version upgrades. Are USERPLANE apps included into $690 package?No, they are separate add-ons that can be installed for an extra fee. Although USERPLANE normally charges $500 for installation, we can install USERPLANE apps to your aeDating-powered site for just $299. Ongoing monthly fees should be paid directly to USERPLANE. Additionally, due to exclusive relations between AEwebworks and UserPlane all aeDating clients qualify for 100$ discount for UP basic package. Can I buy aeDating now and USERPLANE later? Will the cost for USERPLANE apps be the same?Sure, you can always buy aeDating now and order USERPLANE apps installation later. As long as USERPLANE does not change price for its applications installation fee (299$) will remain the same. Do you provide Speed Dating Software?Sure, Speed Dating Software comes with basic package. Speed Dating Software is provided for free as additional module in aeDating 4.1 IQ It is implemented in aeDating as optional feature that can be turned on/off via admin panel. You do not need to pay for it.
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